Ask the Design Thinking Doc - What questions should I ask in the user interviews?
The journalist’s friend is the 5W1H tool. What is 5W1H? Who uses it? Where is it used? How does one use the tool? When is it best used? Why should one use the tool? Hmmm… Let’s find out.
Design Thinking, as a skill, can be learnt by practicing the methodology on real world problems. I run an online course on Design Thinking on a Govt. of India platform called SWAYAM where close to 32,000 learners have learnt Design Thinking already.
What I have got in return (apart from lots of love 😍) is the variety of questions that have been asked by so many curious learners. This Ask the DT Doc series can be helpful to anyone – a beginner, intermediate or advanced learner of Design Thinking. (Also checkout https://dt.balaramadurai.net for the book on Design Thinking)
This post will cover the question “What questions should I ask in the user interviews?”